Privacy Policy
Sinamet Solutions respects your privacy and is committed to handling personal data responsibly. This Privacy Policy explains the types of information we may collect through our website, forms, WhatsApp communications and related services, and how we may use that information.
1. Information we may collect
Depending on how you interact with us, we may collect information such as your name, company name, job title, email address, telephone or WhatsApp number, business requirements, enquiry details, appointment information and other information you choose to provide.
2. How we use your information
We may use personal data to respond to enquiries, arrange consultations, provide quotations or services, manage customer relationships, improve our services, communicate service-related information, maintain records, and comply with applicable legal or regulatory requirements.
3. WhatsApp and third-party services
Our website may use or link to third-party services such as WhatsApp and other service providers used to operate our business. Information submitted through those services may also be processed under the privacy terms of the relevant third party.
4. Disclosure of personal data
We do not sell personal data. We may disclose information to service providers, professional advisers, technology vendors, or other parties where reasonably necessary to operate our services, fulfil a request, protect our legal interests, or comply with applicable law.
5. Data retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business or record-keeping needs, or as required by applicable law.
6. Data security
We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or misuse. No internet-based system can be guaranteed to be completely secure.
7. Access, correction and withdrawal
If you wish to request access to or correction of your personal data, withdraw consent where applicable, or raise a privacy-related question, you may contact us using the details below. Certain requests may be subject to legal or operational limitations.
8. Cookies and website data
Our website may use basic technical data or cookies necessary for website operation, analytics, security or performance. If additional analytics or advertising tools are introduced, this policy may be updated accordingly.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated effective date.
10. Contact us
For privacy-related questions or requests, contact:
Sinamet Solutions
Email: hello@sinametsolutions.com
Singapore